We ordered Karastan carpeting from Attic America — so college end carpet. We were told by the agent that we would accept a bond in our admiral alley (as in one seam) and instead what we got was what looks like six altered pieces of carpet. I alleged the administrator Dustin and aboriginal he asked me if it could be exhaustion cleaner curve (seriously I am 46 years old, I anticipate I apperceive what those attending like). He asked me how did I apperceive they were seams and I told him because they are curve that go beeline beyond from bank to wall.
Then he wondered if it could be our attic beneath our carpeting that was causing the lines. I brash him that we accept solid balk beneath the floors and these curve were not there with our antecedent carpet. Then he went into why would an installer appetite to install carpeting with that abounding seams, it would be 5X the bulk of work. I told him I didn’t apperceive but would he amuse allocution to the installer. It comes out that the installer did install the carpeting with abounding seams because allegedly it is too adamantine to get arch seams to bout up.
We had a blooming carpeting installed on our stairs. The arrangement is agee on some of the stairs and was installed the amiss administration on our landing (because allegedly not abundant carpeting was ordered). Then you accept the cream added assuming on the ancillary of the stairs and the carpeting was installed in the avalanche adjustment instead of the tailored adjustment like we had requested. Attic America said they would accomplish it appropriate on the stairs and ordered added carpet.
My abutting day off wasn’t for 2 weeks so it was appointed for today at 11:30. I alleged at 12:00 because no one had showed up and assumption what? They had forgot to agenda anyone… Are you freaking badinage me? They did clutter about and acquisition addition to appear out tomorrow which is a Saturday and alter the carpeting on the stairs. They won’t alter the carpeting in the admiral alley because there is annihilation amiss with it (the actuality that there is a bond every 5-6 anxiety does not authorize apparently).
I will say admitting that I absolutely like the Karastan carpet. It is absolutely bendable and actual pretty. We accept 3 dogs so will see how it holds up. Will see how the accession goes tomorrow but I accept to say this has been one of the affliction adventures I accept had with home advance in the 25 years we accept endemic a home. Attic America has a absolutely nice attractive exhibit and affection articles but beware of their installers and additionally of their algebraic (had an affair additionally with the agent accomplishing some “funny math” with the aboveboard footage). I discussed with her and she fabricated corrections which fabricated a $500 difference.
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